complaints procedure

At all times we pride ourselves on the service we provide to our customers.  From time to time, however, a problem might occur that leads to a customer making a complaint.

In pursuit of good customer service, and to comply with regulatory requirements, SBA has adopted a formal complaints procedure.  To download a copy of this please CLICK HERE.


We are also members of the Property Redress Scheme:


We are members of the Moneyshield Client Money Protection Scheme.