It can be tricky to find a property management company that is suited to the needs of you and your building – especially in big cities like London, where there is a lot of competition to choose from. 

Firstly, it’s important to lay out your priorities. Perhaps you need an out of hours provider to respond to queries when you aren’t around? Or a hand keeping on top of changing leaseholder regulations? 

That’s where bespoke property management companies like SBA can offer much needed support – tailoring their services to your exact requirements. 

So, what benefits can you expect to see when hiring a property management company for your building or facility? 

Personalised customer service 

As they have a more focused client base than other larger organisations, bespoke property management companies can build a more personal relationship with their clients and leaseholders. This relationship can help property managers to build a custom service for each of their clients, tailored to their exact needs. 

At SBA, we pride ourselves on building and maintaining close relationships with each of our clients and go one step further to assign a dedicated team to each of our clients. If you work with us, you can rest assured you will benefit from the experience of our whole team – including our directors who always have a say in decision making. We will ensure you are familiar with your team, so you can build a level of trust and rely on them to solve any issues or concerns. 

Hands-on approach 

With a dedicated team of experts, you can expect to benefit from a more hands-on service from bespoke companies like SBA. Our solutions-driven approach means that we get involved at every step of the process, no matter how big or small the issue, offering a quick response time that includes an out-of-hours service for any urgent issues. 

Our hands-on approach is demonstrated through our health and safety team, Sarah Epton and Tom Suen, who can often be found on site, talking directly with our leaseholders, RMC’s and developer clients. They can help to guide you through the latest legislation and effectively forward plan for any upcoming changes. 

Extensive experience 

Drawing on more than 40 years of residential experience, you can expect a high level of expertise when utilising our services. Being a smaller team benefits us as we have an ethos of knowledge sharing, meaning that all employees can learn from our strong management team and are given the opportunity to undertake training in areas of interest. 

Our extensive experience allows us to provide quick and effective solutions to our clients and leaseholders, and as such we hold a greater sense of accountability to them. We are big enough to cope, and small enough to care. 

Local knowledge 

Another benefit of hiring a bespoke property management company is their highly localised experience. With a portfolio of blocks and facilities across multiple locations in London, including Mayfair, Kensington and Chelsea, SBA’s strong local knowledge can benefit your property needs, with experience in dealing with the local market, resident behaviours and relevant regulations. 

Transparency and cost effectiveness 

When dealing with more bespoke property management companies, you will also benefit from a higher level of transparency when it comes to the cost of their services. You will often find they are more cost effective than larger organisations, and more open to negotiation – whether it be with a leaseholder, RMC or developer. 

To find out more about SBA’s services, please visit: